How do I see my cabinetry before it ships?
We stage your cabinetry at our headquarters prior to packing and shipping. During the staging process, we offer you the ability to schedule a video call with us to walk you through your staged kitchen- or you can visit and see it in person! We can also send you photographs.
Does East West offer site measuring and on-site design consultations?
Yes, we do. We offer an on-site sure-fit guarantee service where we measure your cabinetry spaces. Should you use our sure-fit guarantee, we take the responsibility that your cabinetry is the correct size. We also offer full service kitchen design services.
Do you work with multi-family residential builders?
Yes, of course. Please inquire about our trade programs.
How does East West Cabinet Co compare to other fully custom cabinetry makers and manufacturers?
East West is a luxury company, known for refined detail, and the highest quality bespoke design. We build everything to order from scratch using the finest materials available to us and you. We stand behind our product, and believe in long lasting and high quality construction. We thrive on providing our clients with the quality that they expect and deserve. To us, it is not a comparison- but a brand.
What is the most popular style of cabinetry that you offer?
Currently- more contemporary or mid century modern language, inset joinery, and neutral/earth tones.
Do you offer both full overlay and inset joinery designs?
Yes, of course.
Do you offer all solid wood joinery?
With the exception of your 3/4” plywood box frames, yes!
Do you offer metal doors?
Yes, we offer aluminum doors, in powder coat black.
Does East West offer color matching?
Yes, we do. We can match any color in the world.
Do you offer cabinetry unfinished?
Yes, we do.
Do you offer expedited lead times?
Not typically, but with designer discretion it is possible.
How do I plan realistically if the quoted price is going to change?
You are in control of your design, given our wide range of material and fabrication options. As a fully custom company, your budget is a very important number for us to know up front, because it guides our design. Our quoted prices may change if significant design changes or material selections are altered during phase 2. When we quote your cabinetry design we include a materials list, and a description of the information you’ve provided.
When is the best time to order?
It is best practice to order your cabinetry well before it is needed. We offer storage for your cabinetry order should you wish to order early and stay ahead of the curve.
Does East West install?
We do not install. However, our state of the art shop drawings provide the greatest directions in the industry for any qualified installation team. And as always, we are only a phone call away.
On request, a quote for an installation quality advisor will be provided.
How do I see product in person?
You may visit our showroom, or we can send you a sample door! If you move forward with our design or sure-fit guarantee services we will bring product to you.
Can you offer more than one kitchen design?
Yes, we can.
Can you manufacture all of the cabinetry for my whole home?
Yes, we offer full packages very often.
Do you sell hardware?
Yes, we do!
What does pre-assembled mean?
Pre-assembled means put together fully. We hang your doors and drawer faces in our factory prior to packing and shipping. This makes the installation process much faster for your install team. Fillers, toe kicks, cabinet feet, and any other noted product is shipped along with your cabinetry.
Can we call East West for questions during install if we don’t know how to install a cabinet?
Yes, of course.
Does the installation team need to be a skilled carpenter?
We recommend that your installation team has the knowledge and experience to install fine-grade woodwork. Your cabinetry should look as gorgeous on installation completion as it does on arrival. A qualified installation team is as important an investment as the cabinetry order. There are levels to installation quality.
I have so many ideas, but don’t know where to begin. Can you help me from just Inspo images and a floor plan?
Yes! Inquire via our contact & ordering form and one of our designers will be more than happy to guide you through the design process.
Do you offer discounts to designers or architects?
Yes, please inquire about our trade program perks and benefits.